Commentaires

9,3
Note des commentaires

Répartition des notes

Propreté
9,6
Confort
9,2
Emplacement de l'établissement
9,8
Équipements
9,1
Personnel
9,7
Rapport qualité/prix
8,7

Commentaires

    Sandrine
    fr

    Note des commentaires

    9,6
    20 mai 2018

    Situation, personnel et charme au top

    Restau moyen et petit déjeuner sommaire
    -Personnel au top (très prévenant, disponible et à l'écoute) parlant un anglais exceptionnel pour la Chine -Chambre et hotel super sympa, beaucoup de charme -Localisation idéale dans la vieille ville proche de la porte du sud
    ch

    Note des commentaires

    9,6
    18 mai 2018

    Hôtel classe et typique à la fois

    Rien
    Chambre superbe, situation parfaite, bonne literie, accueil gentil et super petit dej! En plus transfert offert de er à la gare TGV. Une belle adresse.
    GEOFFROY
    fr

    Note des commentaires

    9,6
    12 mai 2018
    Aucun commentaire ajouté à cette note.
    Cyril
    pf

    Note des commentaires

    10
    1 avril 2018

    Absolument magnifique

    Très bien placé. Au centre mais au calme
    LAURENCE
    fr

    Note des commentaires

    9,6
    29 janvier 2018

    Un hôtel authentique

    L'hôtel est vraiment typique, les chambres sont spacieuses. La suite à l'étage est juste incroyable. La situation est parfaite. Le petit-déjeuner servi en chambre est très moyen. L'équipe fait preuve de bonnes volontés mais ne comprend pas toujours bien l'anglais.
    serge ou beatrice
    fr

    Note des commentaires

    10
    29 janvier 2018

    Endroit à recommander.

    Le petit déjeuner est servie dans la chambre.
    Très bonne literie chambre confortable personnel à l’écoute.
    fr

    Note des commentaires

    9,6
    10 octobre 2017
    Aucun commentaire ajouté à cette note.
    Nawafya
    fr

    Note des commentaires

    10
    21 mai 2018
    We can hear Everything outside
    Everything, the Japanese style, the goodness of the people I highly recommend this hotel.
    john
    gb

    Note des commentaires

    10
    3 mai 2018

    great place to stay,

    there was nothing that needed improving
    this is a lovely hotel in a great location, pick up and drop off at the station were free and pretty essential as getting sorted on my own would have been hard, you wont find a nicer hotel in Pingyao,
    Eduardo
    mx

    Note des commentaires

    10
    23 avril 2018
    Hotel is very well located, clean, and modern. All in all a great stay!
    Antonino
    ie

    Note des commentaires

    8,8
    5 avril 2018
    the position of the hotel is really good to visit pingyao, close to the walls. we arrived at the high speed train station which is 15 minutes by car from the historical centre of pingyao. The hotel organized to collect us at the train station. The room is clean and very well decorated. the building is really well kept, very clean and the staff speaks good english compared any other place we stayed. the lady was really kind to welcoming us explaining the place and what to see. They offered us also green tea. we booked the japan room with the futon which was very comfortable and romantic (however the hotel was empty and I would expected to been offered a room upgrade.). the guy at the reception during the check out was really kind and helpful. We recommend this hotel to stay in Pingyao.
    Traveller
    es

    Note des commentaires

    9,6
    3 avril 2018

    Cannot recommend enough

    The hotel lacks a restaurant, other than that spotless.
    Fantastic location, very good service, top notch modern room with all needed amenities and immaculately clean. Modern hotel in a charming typical ancient house. Very good breakfast, with plenty to eat.
    Anne
    ca

    Note des commentaires

    7,0
    26 mars 2018
    Staff not really helpful. Very complicated to get a receipt. If you want a second cappuccino for breakfast : 26 yuan’s!
    Very typical hotel. Beautiful room and very comfortable bed. Great localisation.
    Gary
    au

    Note des commentaires

    10
    26 janvier 2018
    Great location/ helpful staff
    Xiaolin
    de

    Note des commentaires

    3,8
    10 janvier 2018
    The carpet in our room is dirty, the restaurant is dusty, full of boxes, equipments, and it is very cold, the food is cold when it was served, the staffs are nice but need professional training, either too much or too poor the service comparing with the price of he hotel. Originally I want to book Jing Residence, but it was closed for fixing their heating system. I realized this water hotel is fixing something too, they probably shouldn’t take us. That explains why they have such poor services, poor facilities and dirty rooms for us.
    The receptionist area is nice
    How
    my

    Note des commentaires

    10
    10 janvier 2018

    Central location, gorgeous hotel and wonderful stay.

    Nothing.
    Excellent location. The hotel showcases beautiful interior design blending contemporary and traditional classic Chinese elements. Staff are super attentive, courteous and friendly making us felt extremely comfortable and welcome. Room and general areas are sparkling clean and quiet. Highly recommended hotel.
    us

    Note des commentaires

    4,2
    21 novembre 2017
    What could have been better?! Just about everything!
    No Senior Management Staff onsite, only very young employees who do not speak English (except for one). Thus, all interactions were extremely frustrating and getting vital information was very difficult. 'Service' was very haphazard, with no consistency. The room was also a disappointment: no view, just an ugly wall and broken glass outside the window; the mattress on the bed had never been cleaned (we will spare you the details); the chairs in the room had no back support and were impossible to sit in comfortably; there were signs of improper 'cleaning' of the bathroom. In addition, the breakfast service was ok one morning, utterly awful the next : dirty dishes on the tables; no staff present at all; very slow service when someone finally did arrive, and no apologies for any of it. In addition, we took a tour booked through the hotel and then proceeded to spend the day in the dirtiest car interior that we have ever been in. Thus, there is no quality control whatsoever done by the hotel regarding the high priced excursions they are selling.
    Hendrik
    nl

    Note des commentaires

    10
    14 novembre 2017
    Aucun commentaire ajouté à cette note.
    Jb
    ca

    Note des commentaires

    10
    30 octobre 2017

    Our favorite hotel in China!

    Loved this hotel! From the beginning to the end, this place was amazing! The hotel staff provided us with a private pickup from the train station (it is free!)... use it! The hotel is situated within the main square of Pingyao. We just came back from our backpacking trip in China and this was by far our favorite hotel. Breakfast was also very good!
    Foong Seong Leow
    my

    Note des commentaires

    9,6
    21 octobre 2017

    Excellent place to stay. Ambience and staff support excellent.

    The room is really nice. The checked in counter and entrance lobby really nice. Location excellent. The staff really friendly and very helpful.
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