住宿評語

9.3
評分

評分細項

整潔度
9.6
舒適度
9.2
住宿位置
9.8
設施/服務
9.1
服務人員
9.7
物超所值
8.7

住宿評語

    DanLi
    cn

    評分

    10
    2018 年 2 月 1 日

    值得推!

    没有
    工作人员的态度非常和蔼,非常热情。让我们一家人感到温暖!而且每次出去再回到房间,都会被清洁姨姨打扫得非常干净,即使我们只出现两三个小时或者吃一顿饭。。
    SHENCHK
    cn

    評分

    8.3
    2017 年 10 月 8 日

    服务人员非常好,房间设施很舒适。

    房间里有不少的小三角形小飞虫,抓不完。
    员工非常好,有礼貌,服务态度和专业性很高。床铺很舒适,空调非常给力,早餐服务到位。
    Nawafya
    fr

    評分

    10
    2018 年 5 月 21 日
    We can hear Everything outside
    Everything, the Japanese style, the goodness of the people I highly recommend this hotel.
    john
    gb

    評分

    10
    2018 年 5 月 3 日

    great place to stay,

    there was nothing that needed improving
    this is a lovely hotel in a great location, pick up and drop off at the station were free and pretty essential as getting sorted on my own would have been hard, you wont find a nicer hotel in Pingyao,
    Eduardo
    mx

    評分

    10
    2018 年 4 月 23 日
    Hotel is very well located, clean, and modern. All in all a great stay!
    Antonino
    ie

    評分

    8.8
    2018 年 4 月 5 日
    the position of the hotel is really good to visit pingyao, close to the walls. we arrived at the high speed train station which is 15 minutes by car from the historical centre of pingyao. The hotel organized to collect us at the train station. The room is clean and very well decorated. the building is really well kept, very clean and the staff speaks good english compared any other place we stayed. the lady was really kind to welcoming us explaining the place and what to see. They offered us also green tea. we booked the japan room with the futon which was very comfortable and romantic (however the hotel was empty and I would expected to been offered a room upgrade.). the guy at the reception during the check out was really kind and helpful. We recommend this hotel to stay in Pingyao.
    Traveller
    es

    評分

    9.6
    2018 年 4 月 3 日

    Cannot recommend enough

    The hotel lacks a restaurant, other than that spotless.
    Fantastic location, very good service, top notch modern room with all needed amenities and immaculately clean. Modern hotel in a charming typical ancient house. Very good breakfast, with plenty to eat.
    Anne
    ca

    評分

    7.0
    2018 年 3 月 26 日
    Staff not really helpful. Very complicated to get a receipt. If you want a second cappuccino for breakfast : 26 yuan’s!
    Very typical hotel. Beautiful room and very comfortable bed. Great localisation.
    Gary
    au

    評分

    10
    2018 年 1 月 26 日
    Great location/ helpful staff
    Xiaolin
    de

    評分

    3.8
    2018 年 1 月 10 日
    The carpet in our room is dirty, the restaurant is dusty, full of boxes, equipments, and it is very cold, the food is cold when it was served, the staffs are nice but need professional training, either too much or too poor the service comparing with the price of he hotel. Originally I want to book Jing Residence, but it was closed for fixing their heating system. I realized this water hotel is fixing something too, they probably shouldn’t take us. That explains why they have such poor services, poor facilities and dirty rooms for us.
    The receptionist area is nice
    How
    my

    評分

    10
    2018 年 1 月 10 日

    Central location, gorgeous hotel and wonderful stay.

    Nothing.
    Excellent location. The hotel showcases beautiful interior design blending contemporary and traditional classic Chinese elements. Staff are super attentive, courteous and friendly making us felt extremely comfortable and welcome. Room and general areas are sparkling clean and quiet. Highly recommended hotel.
    us

    評分

    4.2
    2017 年 11 月 21 日
    What could have been better?! Just about everything!
    No Senior Management Staff onsite, only very young employees who do not speak English (except for one). Thus, all interactions were extremely frustrating and getting vital information was very difficult. 'Service' was very haphazard, with no consistency. The room was also a disappointment: no view, just an ugly wall and broken glass outside the window; the mattress on the bed had never been cleaned (we will spare you the details); the chairs in the room had no back support and were impossible to sit in comfortably; there were signs of improper 'cleaning' of the bathroom. In addition, the breakfast service was ok one morning, utterly awful the next : dirty dishes on the tables; no staff present at all; very slow service when someone finally did arrive, and no apologies for any of it. In addition, we took a tour booked through the hotel and then proceeded to spend the day in the dirtiest car interior that we have ever been in. Thus, there is no quality control whatsoever done by the hotel regarding the high priced excursions they are selling.
    Hendrik
    nl

    評分

    10
    2017 年 11 月 14 日
    此評分沒有內文。
    Jb
    ca

    評分

    10
    2017 年 10 月 30 日

    Our favorite hotel in China!

    Loved this hotel! From the beginning to the end, this place was amazing! The hotel staff provided us with a private pickup from the train station (it is free!)... use it! The hotel is situated within the main square of Pingyao. We just came back from our backpacking trip in China and this was by far our favorite hotel. Breakfast was also very good!
    Foong Seong Leow
    my

    評分

    9.6
    2017 年 10 月 21 日

    Excellent place to stay. Ambience and staff support excellent.

    The room is really nice. The checked in counter and entrance lobby really nice. Location excellent. The staff really friendly and very helpful.
    Yukiwono
    id

    評分

    10
    2017 年 10 月 5 日

    For such an ancient city I really appreciate the comfort the hotel provided.

    I like the courtyard that provide tranquility and a lot books to read.
    Lucille
    us

    評分

    8.3
    2017 年 9 月 22 日

    Clean hotel with plesent staff and good location.

    Tatami floor is tough on the older adults who can't bend their knee easily. You need to claw on the floor to get to your bed. Sitting on the tatami floor with a very low table is very uncomfortable. Wish there were a bed with regular legs, table and chair with regular height.
    Friendly staff and clean hotel.
    World traveller
    gb

    評分

    7.1
    2017 年 9 月 13 日

    Nice but a tad overpriced for what it is

    The breakfast! The Chinese breakfast option was good, however, there was way too much food and you were only allowed one small hot drink with breakfast and if you wanted more than one hot drink you had to pay for it. Considering the price of the hotel in comparison to others in Pingyao, this was very irritating. Some staff were rather intrusive and we did feel at times that our every move was being monitored.
    The hotel was very clean and the room size was excellent, overall the hotel looked very nice. Staff were very friendly and helpful, the hotel courtyard was quiet and relaxing.
    Cynthia
    cn

    評分

    10
    2017 年 9 月 7 日
    此評分沒有內文。
    es

    評分

    8.3
    2017 年 9 月 7 日
    此評分沒有內文。
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